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Microsoft Office 2002

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Microsoft Outlook 2002


Purchase Outlook 2002 for just £25.49
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Microsoft Outlook 2002

  • A complete Outlook training solution that includes hands-on lessons, student assessments, reports, printable certificates and more!
  • Master what you want at your own pace and at a time and place that suits you.
  • Learn real-world skills you can apply right away with our bite-sized interactive lessons that simulate the experience of using Microsoft Outlook.
  • You have the support of a UK local-rate helpline.

The Outlook 2002 course is divided into 11 chapters containing a total of 133 interactive learning lessons which takes you through the skills and knowledge you need to make effective use of Microsoft Outlook 2002.

The beauty? It's there all the time, at your fingertips - when you need a little help on how to do something, go to your online learning - look it up and get a refresher, in just a few minutes - no need to trouble anyone else and you don't need to remember.

The content covered:

The Fundamentals
What's New in Outlook 2003?, Starting Outlook, Understanding the Outlook Screen, Using the Navigation Pane, Using Menus, Using Toolbars, Filling Out Dialog Boxes, Keystroke and Right Mouse Button Shortcuts, Composing and Sending E-mail, Receiving E-mail, Cutting, Copying, and Pasting Text, Creating an Appointment, Viewing the Calendar, Editing and Rescheduling Appointments, Using the Contact List, Viewing, Editing, and Deleting Contacts, Using the Tasks List, Using Notes, Working with Outlook Today, Getting Help, Changing the Office Assistant, Printing an Item, Exiting Microsoft Outlook

Using E-mail
Composing and Sending E-mail, Specifying Message Options, Receiving and Sorting Messages, Replying to a Message, Forwarding a Message, Checking Your Spelling, Inserting a Hyperlink, Attaching a File to a Message, Opening an Attachment, Finding Messages, Deleting Messages, Exploring the Folder List, Using Outlook Web Access

Using the Address Book
Introduction to the Address Book, Adding New Entries, Searching the Address Book, Creating a Distribution List, Deleting Contacts and Distribution Lists

Using the Contacts List
Adding a Contact, Editing and Deleting Contacts, Adding an E-mail Sender to the Contact List, Mapping a Contact's Address on the Internet, Changing Views, Using the Actions Menu, Printing the Contact List

Using the Calendar
Scheduling an Appointment, Viewing the Calendar, Editing and Rescheduling Appointments, Scheduling an Event, Setting Reminders, Copying Appointments, Configuring Calendar Options, Working with Recurring Appointments, Printing the Calendar, Color-Coding Appointments, Changing Calendar Views, Arranging Appointments and Events, Viewing the TaskPad, Viewing Calendars Side by Side

Using the Tasks List
Using the Tasks List, Creating a Recurring and Regenerating Task, Changing Task Views

Using the Journal
Recording Items in the Journal Automatically, Viewing the Journal, Manually Creating a Journal Entry, Opening, Modifying, and Deleting a Journal Entry, Creating a Journal Entry by Dragging and Dropping, Attaching a File to a Journal Entry, Relating a Contact to a Journal Entry, Changing Journal Views

Advanced E-mail Features
Saving Unfinished Messages (Drafts), Recalling a Message, Using the Out of Office Assistant, Using Stationery, Creating a Signature, Inserting a Signature, Dealing with Junk E-mail, Adding Names to the Blocked and Safe Senders List, Formatting Fonts, Changing the Message Format, Viewing the Mail Window, Changing Views, Changing E-mail Options, Changing Outlook's Security Settings

Organizing and Finding Information
Working with Outlook Data Files, Finding Information, Using the Advanced Find Feature, Using Folders to Organize Information, Creating a Folder, Renaming, Copying, Moving, and Deleting a Folder, Using and Creating Search Folders, Modifying and Deleting Search Folders, Selecting Multiple Items, Flagging Items, Using Categories, Creating a Rule by Example, Creating a Rule with the Rule Wizard, Managing Rules, Using Grouped Views, Filtering Information, Color Coding E-mail Messages, Sorting Information, Adding Fields to a View, Creating a Custom View, Closing an Outlook Data File

Collaborating with Other Users
Planning a Meeting, Responding to a Meeting Request, Checking Responses to a Meeting Request, Creating and Working with Group Schedules, Setting the Free/Busy Options and Publishing Your Calendar on the Internet, Sharing Your Calendar and Other Outlook Folders, Opening a Shared Calendar, Giving Delegate Permissions, Opening Shared Folders Automatically, Taking a Vote, Taking and Tracking Votes, Assigning Tasks to Another User, Sending a Status Report, Working with Public Folders, Adding a New Item to a Public Folder, Replying to Items in a Public Discussion Folder

Advanced Topics
Customizing Outlook's Toolbars, Using the Tools Together, Sending Faxes, Manually Archiving Information, Retrieving Archived Items, Using AutoArchive, Importing Information, Exporting Information, Starting Outlook Automatically when Windows Starts